03Support

BACK TO
YOUR SESSION.

A question, a bug or something that could work better? Find an answer below, or get in touch.

WE’RE HERE TO HELP.

A few useful answers.

When can I get Every Single Session?

Every Single Session is coming to iPhone. For a launch update, send us a note and we will keep you posted. No newsletter sequence, just the launch update.

Can I keep training offline?

Yes. You can continue logging while offline. ESS stores pending changes on your device and syncs them after your connection returns. Keep the app open briefly after going online and check the sync indicator before signing out.

How do I export my training data?

Open Profile, choose Export data and select CSV or JSON. ESS exports completed workouts and their exercises and sets.

How do I delete my account?

In ESS, open Profile, tap the settings icon, choose Delete account and confirm with your password. The action permanently deletes your account and training data and cannot be undone.

If you cannot access the app, email [email protected] from the address linked to your account.

How can I make a privacy request?

For access, correction, deletion or another privacy question, email us about privacy. Our privacy policy explains how your personal data is handled.

How do I report a security issue?

For a suspected account or security issue, email our team with a concise description. Do not include your password or authentication token.

Company details

Babylon Optima B.V.
Aelbrechtskolk 45B, 3025 HB Rotterdam, the Netherlands
Chamber of Commerce 91102421 · VAT NL865552174B01