How can we help?

Delete your account

In ESS, open Profile, tap the settings icon, choose Delete account and confirm with your password. The action permanently deletes your account and training data and cannot be undone.

If you cannot access the app, email [email protected] from the address linked to your account.

Export your training data

Open Profile, choose Export data and select CSV or JSON. ESS exports completed workouts and their exercises and sets.

Offline training and sync

You can continue logging while offline. ESS stores pending changes on your device and syncs them after your connection returns. Keep the app open briefly after going online and check the sync indicator before signing out.

Security issue

For a suspected account or security issue, email [email protected] with a concise description. Do not include your password or authentication token.

Company details

Babylon Optima B.V.
Aelbrechtskolk 45B
3025 HB Rotterdam, the Netherlands
Chamber of Commerce 91102421
VAT NL865552174B01